Shipping

Enchanted Forest offers local pickup in store, as well as shipping within Canada and the US. Customers can track their orders in the “My Accounts” section of this website.

How we ship: Most orders ship same or next business day via Canada Post Expedited Parcel Service. This shipping option includes a tracking number and up to $100 of insurance. Canada Post will deliver your parcel within 1-9 business days, depending on your location. In a hurry? Want more insurance? Just contact us for a quote.

Shipping Rates: Enchanted Forest offers $12.99 flat-rate shipping within Nova Scotia, and $14.99 flat-rate shipping to other Canadian Provinces for most orders under $149, and free shipping for most orders over $149. Some exceptions apply* Free shipping does not apply to international orders or remote locations including Nunavut, Northwest Territories, and Yukon. The purchase of Gift Cards, workshops, trial, and rental programs does not count towards your product total for free shipping calculation.

Please note: We recycle packaging materials from our suppliers whenever possible to cut down on waste. If you would like your order to be gift wrapped, please make a note during checkout, or just get in touch, we are happy to help, and gift wrapping is always free!

We're now offering FREE delivery services in the Truro area, as well as to out-of town customers in Colchester, East Hants, and Pictou counties!

Free local pickup: We'll assemble your order and notify you when it is ready to be picked up. Pickup curbside at the shop on Tuesdays & Fridays from 10-5pm, Wednesday & Thursday evenings between 5-6:30pm, and Saturdays from 10am-2pm. Just call us (902-843-4334) when you arrive and we'll bring your order out to your car! Pickup from Andrea's home doorstep (just 2 mins away, on Brunswick Street) can be arranged for other days/times. Please select "free local pickup" during checkout, and we'll be in touch to co-ordinate this. Same-day pickup on Tuesday & Friday is available, but orders placed on other days may not be available same-day; due to lack of childcare I am not able to be in the store every day. If you need anything, just send me a message or email, or leave me a voicemail, I'll always try my best to accommodate your needs.

Free local delivery: Don't want to leave the house these days? We don't blame you! We want to make things easy and convenient for you, and are now offering contact-free delivery to your doorstep (within 10km of the shop) on Tuesday & Fridays 5-8:30pm. No need for contact, and we won't knock or ring the bell to risk waking sleeping kids, we just leave the order on your doorstep and text/message you that it is there. Please select "free local delivery". Please note- orders placed after 2pm on a delivery day might not make it out with that day's delivery, depending on the number of orders we are processing, but we'll always try our best.

Free delivery for out-of-town customers: The wonderful Downtown Truro Partnership and the Town of Truro have joined forces to help our downtown merchant community, and have offered to deliver orders to our out-of-town customers in East Hants, Colchester, and Pictou counties once weekly on Fridays. Please select "free delivery to Colchester, East Hants, Pictou counties". Orders received by 9am on Thursday will be included in the delivery run of that week, orders placed later than that are not guaranteed to make in out with that week's delivery run, but we'll try our best.

Halifax/Dartmouth/Bedfor delivery run Sunday May 17: I will be doing a trip to HRM on Sunday May 17. I will make stops along the highway as needed (Stewiacke, Elmsdale, etc), and will meet customers at designated times in parking lots at Dartmouth Crossing, Halifax Shopping Centre, the bottom of Larry Uteck, and the Sunnyside Mall. Additional stops/meetups can be added depending on need.