Enchanted Forest offers local pickup in store, as well as shipping within Canada and th US. Customers can track their orders in the “My Accounts” section of this website.
How we ship: Most orders ship same or next business day via Canada PostvExpedited Parcel Service. This shipping option includes a tracking number and up to $100 of insurance. Canada Post will deliver your parcel within 1-9 business days, depending on your location. In a hurry? Want more insurance? Just contact us for a quote.
Shipping Rates: Enchanted Forest offers $9.99 flat-rate shipping within Canada for most orders under $149, and free shipping for most orders over $149. Some exceptions apply*.
Save on shipping: Lettermail option: Some lightweight, flat items can be shipped via lettermail instead of parcel mail- Examples include amber & hazelwood necklaces, diaper fasteners, breastpads, RLR laundry treatment, single diaper covers or inserts, bibs, etc. If you wish to place a small order and have it shipped via lettermail, you may use the coupon code LETTERMAIL to reduce the flat rate shipping fee to $2.50. Please be aware that this option does not include a tracking number or insurance, and Enchanted Forest is not responsible for lost or stolen parcels shipped using this method. This coupon code is subject to admin approval, and will not be fulfilled if your order is too large to ship via lettermail service. Please contact us if you are unsure.
Save on shipping: combine with a friend: If you would like to combine an order with a friend, you can certainly do so! You and a friend may each place and pay for your orders separately but have them shipped together. Just make a note in the comments/instructions field during checkout that you're combining your order with your friend. If your combined order total is less than $149, you can split the shipping rate- use coupon code: COMBINESHIPPING and you will each only be charged half of the $9.99 flat rate shipping fee. Or team up with a friend (or few!) to reach the $149 free shipping threshold! You can still order and pay separately, and each use the coupon code FREECOMBINESHIPPING to have the shipping charges removed from all orders. These coupon codes are subject to admin approval, and will not be fulfilled unless they meet the criteria above.
*Baby Carriers are subject to a flat shipping rate of $9.99. Some heavier or bulky items are exempt from our free shipping offer and will be subject to a shipping surcharge based on the actual shipping cost. Free shipping does not apply to international orders or remote locations including Nunavut, Northwest Territories, and Yukon. The purchase of Gift Cards, workshops, trial, and rental programs does not count towards your product total for free shipping calculation.
Please note: We recycle packaging materials from our suppliers whenever possible to cut down on waste. If you would like your order to be gift wrapped, please add gift wrapping to your cart and make a note during checkout, or just get in touch, we are happy to help!