How to Order

How to order

Enchanted Forest offers in-store shopping in our downtown Truro NS storefront, as well as our online store. We can also take your order over the phone or via email if you prefer! Gift certificates & gift registries, layaway, and fabulous customer service make shopping easy at Enchanted Forest!

Local Customers: Come on in to see, feel and ask questions about our great products! In a hurry, or stuck at home with the kiddos? No problem! We offer local pick-up, so feel free to place your order online and send someone in to pick it up for you. We even offer carhop service- if you've got a sick or sleeping kiddo and can't come in, just park outside, give us a call, and we'll bring your order out to your car for you!

Everyone else: Online ordering is the fastest, most secure way to place your order. Our in-store and online inventory are synced, so if an item is available online, we should have it in stock and ready to ship. That being said, sometimes errors happen! In the unlikely event an item you order is out of stock, we will be in touch to learn your preferences- we can order the item in and ship it to you separately at no cost, substitute a comparable item, or remove it from your order. Are we low or out of stock in a colour/size/product you would like? Please get in touch- we may be receiving our next shipment of your coveted item within the next few days, or we are happy to order it in for you from our suppliers. Prepayment may be required on a case by case basis, depending on the item.